All defined terms used below shall have the meanings set forth in our Terms and Conditions. See Terms and Conditions.

Order Cancellations
Orders that you submit online are processed immediately and may not be cancelled, and you may need to wait until you receive the merchandise in order to return it.

Returns
Once an item of merchandise is delivered to you, you can return that item within 30 days of delivery. 

To be eligible for a return, your merchandise must be unused and in the same condition that you received it and must be in the original packaging.  Our return policy does not apply to the following goods: [discounted or sale items, gift cards, personalized items, perishable goods such as food, flowers, newspapers or magazines, intimate apparel, sanitary goods, hazardous materials, or flammable liquids or gases].  These items are not eligible for return, refund or exchange.

Shipping
To initiate a return, please email us at crosscurrents20@gmail.com.  We require a receipt or proof of purchase to accompany your return.

All returned merchandise should be sent to us at 64, 6th Main Rd, Defence Colony, Indiranagar, Bengaluru, Karnataka 560038.

You are responsible for paying for all shipping costs for your returned item. Shipping costs are non-refundable. If you receive a refund, the cost of any return shipping will be deducted from your refund. You should consider using a trackable shipping service or purchasing shipping insurance for items of value.

Refunds and Exchanges
After We have received your valid return, We will send you an email to notify you that We have received your returned item and notify you of the acceptance or rejection of your return.

Our return policy is limited to exchange of merchandise and merchandise credit note which can be redeemed against any other purchase within a period of one month. 

General
If you do not comply with any of the above conditions, We reserve the right to refuse the return or exchange, or to impose different or additional conditions.